AGB
Last updated: June 2026
1. Acceptance of Terms
By accessing, browsing, or using this website and by placing an order with Egon Haus, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you should discontinue use of the website immediately.
These Terms apply to all visitors, customers, users, and others who access or use our services.
2. About Us
Egon Haus is an online retail business registered in Germany.
Our store operates using the Shopify platform and offers products for sale to customers located within Germany.
For any enquiries regarding these Terms, please contact us at kontakt@egonhaus.de.
3. Eligibility
To use this website or place an order, you must be at least 16 years of age or use the website under the supervision of a parent or legal guardian.
You agree that all information provided during checkout, account creation, or communication with us is accurate, complete, and current.
4. Products & Availability
All products displayed on our website are subject to availability.
While we make every effort to accurately display colours, textures, and product details, actual appearance may vary depending on screen settings, lighting conditions, and manufacturing variations. Such variations do not constitute defects.
We reserve the right to discontinue, modify, replace, or remove products from sale at any time without prior notice.
5. Pricing & Payment
All prices displayed on our website are shown in Euro (€).
We reserve the right to modify prices at any time. In the event of a pricing error, we reserve the right to cancel or suspend the affected order and will contact the customer with available options, including confirmation at the correct price or cancellation with a full refund.
Payments are securely processed through Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.
Promotions, discount codes, and special offers may not be combined unless expressly stated otherwise.
6. Orders & Contract Formation
An order placed through our website constitutes an offer to purchase goods.
A legally binding contract is formed only when we send a dispatch confirmation email indicating that the order has been shipped.
We reserve the right to refuse, cancel, or limit orders for reasons including but not limited to suspected fraud, payment authorisation failure, inventory inaccuracies, pricing errors, or suspected abuse of our services.
7. Cancellations
Due to our fast-paced fulfilment process, cancellation requests must be submitted within 2 hours of purchase and before the order has been dispatched.
Once an order has been dispatched, cancellation is no longer possible. Customers must wait until delivery and then follow the procedures outlined in our Return & Refund Policy.
Approved refunds are processed within 7–14 business days after the returned item has been received and inspected.
8. Intellectual Property
All content available on this website, including text, images, graphics, logos, icons, designs, layouts, software, and other materials, is owned by or licensed to Egon Haus and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, transmitted, published, or otherwise exploited without prior written consent from Egon Haus.
All third-party trademarks, logos, and brand names remain the property of their respective owners.
Egon Haus operates as an independent retailer and is not affiliated with, endorsed by, or sponsored by any third-party trademark owner unless explicitly stated.
9. Limitation of Liability
To the maximum extent permitted by law, Egon Haus shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of the website, products, or services.
Our total liability for any claim relating to a specific transaction shall not exceed the amount paid by the customer for the relevant order.
Nothing in these Terms limits or excludes any rights that cannot be excluded under applicable consumer protection laws, including rights provided under Directive 2011/83/EU.
10. Third-Party Links
This website may contain links to third-party websites, services, or resources for customer convenience.
Such links do not constitute endorsement, approval, or recommendation by Egon Haus. We are not responsible for the content, privacy practices, availability, or operation of any third-party website.
Customers access third-party websites entirely at their own risk.
11. Changes to These Terms
We reserve the right to update, amend, or replace these Terms of Service at any time.
The latest version will always be published on this page with the updated date displayed at the top. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States of America.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located within the State of Florida.
Nothing in these Terms shall affect any mandatory consumer rights available under applicable consumer protection laws, including rights granted under Directive 2011/83/EU.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Email: kontakt@egonhaus.de
Customer service enquiries are responded to within 24 hours on business days.